- Do we need a DISC or Hogan assessment first?
- Probably not, and certainly not if it leaves no budget for practice. Companies spend thousands on assessments and then have no time or money left for the part that changes behaviour. Start with a free one instead. The Naturally assessment takes five minutes and costs nothing, and it works faster because it makes other people easier to read. That is the whole point. It is not about you. It is about understanding how the other person communicates so you can adjust what you do. An assessment that sorts people into fixed types can leave someone more certain that everyone else is the problem. Communication is not a fixed type. It changes with the person in front of you and the conversation you are in.
- How much does communication skills training cost?
- Learn2 delivery is $10,000 a day plus travel, and the price is the same number in USD, CDN, or EUR. A bundle of three Naturally programs for up to 30 participants each is $25,000, or $30,000 with certification for two of your own facilitators so your team can keep running it. Registered not-for-profits, charities, and associations receive 30% off list.
- What is communication skills training?
- It builds the ability to be understood and to move people to action — listening, asking better questions, adapting to the person in front of you, and handling hard conversations. At Learn2 it is participant-driven: people practice in real scenarios and get feedback in the moment, so the skill installs rather than fades.
- What topics does communication skills training cover?
- The five that cost the most: reading the person in front of you and adapting, giving instructions that land the first time, feedback people act on, disagreement handled in the open, and meetings that end in a decision. We shape the mix around the conversations your team is actually losing — sales calls, performance conversations, cross-functional handoffs, or executive updates.
- What makes communication skills training effective?
- Three things, and the model is not one of them. First, people practice the conversation they are actually losing: the performance review, the handoff, the pushback from a client. Not a role-play about strangers. Second, feedback lands in the moment, while the discomfort is still live. Third, someone reinforces it at work in the weeks after. Programs that skip the third part fade in about six weeks. The effective ones tie to a business number before day one, so you can see whether the behavior moved.
- How do you train employees to improve communication skills?
- Start with the conversations that cost you, not a curriculum. Pick the three that keep going wrong: unclear handoffs, feedback nobody acts on, disagreement that never surfaces. Build the practice around those, in small groups, using real scenarios from your own business. Give people a way to read the person across from them so they can adapt while the conversation is happening. Then have managers use the same language in the weeks after, or the improvement will not hold. A five-minute Naturally assessment gives the whole team a shared vocabulary on day one.
- Why does most communication training not stick?
- Most programs present a model and hope it transfers. People leave with notes and no new behavior. Learn2 flips that — participants practice the moves under real pressure and apply them to live work, so the change outlives the room.
- What are the four Natural approaches?
- Gold Mine, Blue Ocean, Green Planet, and Orange Sky — four ways people naturally communicate and decide. When your team can read the approach in front of them and adapt, friction drops and influence rises.
- How do you measure the ROI of communication skills?
- Tie it to a business number before you start. American Express lifted insurance sales 147% and Freedom Mobile moved save rates from 47% to 86% — revenue and retention numbers reached by changing how people talk to each other. Learn2 connects the experience to the number you pick and tracks the change.
- Who is communication skills training for?
- Any team where being understood moves the number: sales teams, leaders, cross-functional groups, and customer-facing teams. We design the experience around your people and the result you want.