Running engaging "yes and" circles at Learn2
Communication Skills3 min read

The Yes-And Move: The Participant-Driven Method That Turns Any Meeting Into a Decision Machine

By Doug Bolger|

“Yes, and…” is usually introduced as an improv game. That framing sells it short. It is the participant-driven method Learn2 uses to install ownership in a single 15-minute meeting sequence. The move does not work because it is fun or because it builds trust as a side effect. It works because it changes who owns the outcome — from the person in the room with the most authority to the people in the room with the most to contribute. That is the entire mechanism of participant-driven learning, compressed into a 15-minute move.

The Yes-And circle has three design constraints. First, nobody blocks an idea — every contribution builds on the last one, regardless of quality, because evaluation kills momentum. Second, the move runs against a specific decision, not a generic “brainstorm” — generic brainstorms produce generic output. Third, the final 5 minutes are used to converge, not expand — the group picks one direction from the stack of built-on ideas and commits. Run all three and the output is a group-owned decision. Skip any and you get improv theater with no output.

Below is how to run a Yes-And circle against a real decision, the four most common failure modes (including “plastic Yes-And” where people agree verbally but block nonverbally), and where this move fits inside Learn2’s participant-driven programs. This is the category-pillar companion to Participant-Driven Learning Is About Who Owns the Outcome.

Category pillar stack: Who Owns the Outcome names the category. What Changes in Program Design shows the design implications. This post is the method primitive.
Different types of “Yes, and…” circles include: 1. Idea generation. Teams identify 30 to 40 ideas in 10 to 12 minutes. 2. Ideas into action. Teams layer on an idea, to make the most effective action plan. 3. Exploring different perspectives. Everyone shares their perspective, layering on others’ perspectives. Soon everyone understands the challenges deeply enough to find the right solution. Faster meetings are just one benefit. With each contribution, more people on the team feel ownership for the idea. The idea blossoms into an action that will quickly and most-easily produce the result. The best part is that everyone creates the idea and action plan so everyone is deeply committed to their idea’s successful implementation. Teams using best practices include taking the ball outside for more stimulating thoughts. If there isn’t an easy outdoor space or it’s raining – ask everyone to stand up around the table, since this helps everyone stay engaged. Toss the office ‘stress ball’ to each participant to randomly share their ideas or so they can build on others’ ideas. If the conversation starts to slow or even stall – ask a question. The human brain loves to answer questions. Think about how focused you become when you want to remember a movie title and you can’t. Often we can’t do anything until we think of the title. Those moments show us how important answering questions is to our brain. If questions are so important to the brain – then let’s ask high quality questions. Use “What” and “How” questions to get meeting participants to engage in finding ideas, innovations and ways to implement. Pair what/how with could and you lots of amazing question combinations. How could we raise more funds? What could we do to get our message into schools? What would it take to raise another $20,000? Avoid “can” and “do” questions since they often lead to pointless debate of participants’ opinions. Can we do something to raise more revenue this month? Do you think we could…? The response declines into a debate about whether or not we can. Instead focus on the result and ask, “What can we do that could raise revenue this month?” The difference of a few words can change the result of the conversation. Avoid “why” questions. Only 17% of people can answer a why question. Most people just freeze or feel judged. Why did you do that? Why hasn’t the event raised more money? Sure the person asking wants to understand yet any “why” question can be asked with “what” or “how” and we don’t feel like we did something wrong. ‘Yes, and…” circles create staff and volunteer engagement by embracing ideas, thoughts, problems and resolutions for a group discussion – having all parties feel ‘listened to’, and at the same time building that single comment into a potential game changing phenomenon. If you liked this one, check out the next one we have in the queue for you! Take me there!

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