This program delivers tools and methodologies to independently anticipate and solve workflow and process challenges before they arise. In this experience, you apply the tools you learned and practice managing workflow in a production environment. The hands-on activities enable you to improve workflow and the mechanics causing the workflow challenges. The experience allows you multiple opportunities to test and validate the workflow management concepts.
Naturally, through the process of discovery, you begin to address the workflow challenges by defining, measuring, analyzing and improving your current workflow environment.