EMPLOYEE ORIENTATION TRAINING PROGRAM FOR RETAIL

SKILLS DEVELOPMENT TRAINING FROM LEARN2

Stop leaving new employees or store associates unsure of what to do and how to do it. Retail store associates begin their role desperate to master their job and do a great job. Most companies throw associates into the deep-end and hope they can swim.

Most orientation programs fail store associates by wasting valuable motivation and excitement without giving associates what they need to be successful. The best orientation programs make associates successful.

HOW OUR RETAIL EMPLOYEE ORIENTATION TRAINING PROGRAMS WORK

Learn2 conducts a comprehensive needs assessment to link your desired outcomes with your required business results and time constraints. We identify the specific behaviors expected of new store associates and the environment where those behaviors get applied.

We search your existing content for practices, job aids & tools then build interactive exercises to ensure store associates actually learn and practice skills and behaviors – before arriving in the store. For truly successful organizations, our simulations can test a new employee’s success on the job before they begin. This allows you to screen based on capability to perform in the store environment saving months of coaching and tens of thousands of wasted investment.

WHAT MAKES LEARN2 EMPLOYEE ORIENTATION TRAINING PROGRAM UNIQUE

• Optional Screening Exercises

  Continue screening through the orientation program to ensure new employees match behaviour and skill profile of your retail store

• Interactive photo match

  New employees match names with faces at the company to familiarize new hires 
with the corporate family tree, increasing productivity and helping to avoid embarrassing situations such
 as the new hire who asks for help with the coffee maker, only to discover later that the “stranger” was their district manager

• Retail Sales Math

  Learn the difference to your pay check when you sell

• Benefits Calculator

  Show the true value of company-provided benefits

• Interactive dress code exercise

  Humorously and effectively demonstrate what is and isn’t appropriate in terms of workplace attire

• Countdown to their first day

  Which builds anticipation

• Maps

  Maps showing layout and nearby restaurant locations

• Feedback mechanism

  To allow new employees to start implementing improvements

• Searchable workplace glossaries

  Allow employees to search company acronyms, short forms and buzzwords to boost confidence and productivity

• “Help Source”

  Workplace resource cards with the names, mobiles and emails of pre-designated store managers or district managers for any questions