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Questions are the Answer

Ever had a productive conversation with a person you enjoyed? Become that person – and create greater results or sales with others!
We’ve all had the experience of having wonderful, productive conversations – conversations that have altered our lives and changed our minds. We all know people who are great listeners, who always seem to say “what we need to hear”. These are people we listen to. And there are others who we don’t listen to.

In this program, you become a person who other people listen to. You will practice having conversations that make a difference for the other person. You learn the difference between “having an agenda” and “being committed” to delivering value to the other person. This experience will open your eyes and ears to the power of listening and asking questions.

Program Description:

The quality of your life and career is directly related to the questions you ask and not by the answers you have. Success lies in your ability to ask questions that create new opportunities for yourself and others.

Experiential exercises will allow you to practice listening, asking the right questions, creating a common purpose, and to “end” conversations so they are complete but not over.

Learn the three-tiered structure for questions that gets results. Learn ways to get clients to reflect on their big picture, their current situation and articulate their needs. Learn how to reinforce the gravity of the situation, how to create desire for a solution and highlight the risk in not taking action.

Start having productive conversations by asking inviting questions and listening actively!

Questions are the Answer
You'll get results:
  • Open great conversations
  • Create a commitment to the conversation
  • Listen from the customers’ point of view
  • Turn answers into questions
  • End of the conversation that begins the next

Check our other programs!

Some of our amazing clients say:



This will help me communicate better with my clients. I didn’t realize how important listening was.”



“Great workshop. I learned a lot. It is great to be able to practice the new skills – thank you.”

Frequently Asked Questions about Questions are the Answer

How long does a typical Questions are the Answer in Retail program last?
Normally 3 hours and longer when paired with other modules like Retail Customer Service & Selling Training Program or Communicate Naturally with Retail Customers. Learn2 designs are modular so most can be conducted in a half day or less and expand with additional learning and application.
How many can participate in Questions are the Answer in Retail at a time?
We deliver this program regularly for teams of 50+ participants. This program can expand by using additional coaches which allows more participants to engage and receive the same learning at the same time.
Questions are the Answer in Retail seems, well… wildly different! Are you sure my participants won’t think it is silly?
Sales associates, doctors, lawyers, accountants, engineers, executives, Olympic athletes & coaches say no. The main activity of identifying questions for the participants’ role and retail work environment guarantees engagement. The collaboration within teams increases learning and the competition between teams ensures that all learning types receive multiple opportunities that are best suited for them to engage.
What kind of space do we need for Questions are the Answer in Retail?
The program works best in large rooms with tables and open space to allow room for participants to collaborate and complete exercises.
Can Questions are the Answer in Retail accommodate those with disabilities?
Questions are the Answer activities achieved results with the Paraplegic Association and Special Olympians with minor accommodation.
How much does the Questions are the Answer in Retail cost?
Prices vary based on length and # of participants. However, our minimum investment starts at $3,000. Many clients are shy about sharing their budget. However, if you don’t share your budget with us, we could quote an activity that is different from what you budgeted for. A smaller budget may mean there are fewer bells and whistles, but you can still get a big bang for your buck!