CUSTOMER RETENTION TRAINING PROGRAM

Increase Sales Communication Training with Learn2

Did you know that 91% of customers say they’d refer, yet only 11% ask? The average customer requires 5 follow-ups, and only 8% of salespeople remain committed to customers to the fifth follow-up. These harrowing statistics show sales teams all over need help. If you’re looking for sales communication training, we offer more than a forgettable lecture at Learn2. With immersive simulations, proven strategies, and engagement-driven activities, Learn2’s sales development gets you from where you are to where you want to be.  The perfect sales team training includes much more than listening and taking notes. Genuine learning requires active participation and high levels of enjoyment. Take a look below to see what you can expect with Learn2.  Develop Your Sales Team Exponentially Approximately 53% of B2B customer loyalty comes from how you sell. A buyer-focused sales team reaches sales targets better when they build their own sales best practices. Our immersive sales development programs use a participant-driven approach, which drives engagement and enjoyment. Your sales team get your hands dirty and practice applying skills that you will use for the rest of your careers.  Learn2’s clients have found at least 10X return on their investment. Your facilitator knows sales inside and out. They’re sales people, too! We know that your rare opportunity to invest in sales communication development training becomes boring and irrelevant when there is lecture. Your sales people want the deliberate practice of best practice to be the center. Engage your sales team to create their own sales best practices so they have ownership or own the implementation. Stand back and watch them exceed their goals and grow as sales professionals by solving their challenges both individually and as a team. It will always be centered around activities made for participants to create their own best practices to exceed their goals. By solving problems both individually and as a team, they’ll grow as sales professionals.  How it Works Our sales communication development training comes in over 60 different modules. Choose which module focuses on the strengths you want to impart to your staff for sustained change. Your sales team can work through the stage of the sale they struggle in or work the whole way through. These include vocalizing value, asking questions to open opportunities and most popular is how to handle objections effectively. Your sales development workshop ensures you gain insights owned by your sales team based on them bringing your own challenges. Depending on your chosen modules, you and your team invest a few hours to two or three full days growing your sales with lasting impact.  We always ensure you understand the Power of the One Thing Effect. By improving just one thing in your sales team, you increase your sales team’s ability to improve the next thing by 150%. Strategies like these are why Learn2 can guarantee a 4X to 10X return on your investment.  Sales Development by SalesPeople Our clients have found 500% growth in your sales. Our award-winning approach has proven $1 trillion in economic impact—we want to see you succeed, too! By configuring our modules to your unique needs by using our library of sales-specific experiences, you and your team will create new best practices and create true ownership for implementation and lasting behavior change. Empower your participants with accountability, coaching, and the roadmap to sustain growth. Contact our friendly team today to book your sales communication development training.  Experience the programs live, digitally, remotely, or a hybrid model, and offer programs in Spanish, French, and English. Get your sales performance experts certified through Learn2.

How to Handle Resistance and Objections from Colleagues and Clients

In any environment, resistance and objections are common. The presence of these stressors can end up affecting team members and business outcomes alike. Unresolved, these tensions can negatively impact project outcomes, team dynamics, and client satisfaction. Learn2’s Naturally series, including Handle Resistance and Handle Objections, provide practical, immersive training that addresses these issues head-on. Please read below to learn how you and your workplace can exceed your goals and foster a more positive working environment. Understanding Resistance and Objections Resistance or objections from coworkers and clients cause tension in every workplace. Either of these may arise from encounters with misunderstandings, fears, or conflicting priorities. Often, this is a sign of poor communication, misaligned goals, and/or apprehension. Leaving these problems unaddressed leads to tension and hinders team progress. Clients and coworkers dealing with tension, whether short-term or long-term, impacts the organization and its ability to exceed targets.  Effective mitigation management could include proven workshops where participants learn how to handle resistance and objections. We help participants create playbooks based on who they are communicating with and how they perceive you. Adapt how you communicate with Learn2’s Handle Resistance and Handle Objections workshops. Strategies for Handling Resistance Create leadership alignment and build stress-free progress and methods for tackling objections in our proven programs. Participants can expect to discover new ways to communicate clearly so they can address concerns effectively. It’s important to listen carefully for the root cause of the issue, which is something participants learn in our programs. Let’s dive into each of these in more detail.  Handle Resistance Naturally In this Learn2 program, participants learn to how to acknowledge resistance inside and outside of the workplace. We’ll use your participants’ previous challenges with resistance to learn prime strategies to deal with resistance. We’ll use a color metaphor to develop a powerful framework to understand team dynamics. Participants get fully immersed throughout Handle Resistance Naturally, learning techniques to evaporate conflict and tension before it arises. Suited for even the most senior and junior leaders, Handle Resistance Naturally interrupts the destructive patterns that may arise in your organization in favour of healthy alternatives. We’ll learn the Trojan Horse Effect along with many other helpful techniques. Handle Objections Naturally The team member who can handle customer objections effectively makes more sales. If customer objections are derailing your sales team, it’s time to experience Handle Objections Naturally by Learn2. Investing in your team’s ability to market your products effectively and handle objections directly affects your bottom line. Learn the ways to keep customers engaged in the sales conversation and make lifelong customers. Your participants see the bigger picture: transform from a single sale to wmpowering every buyer’s process of buying by acknowledging their objections. The activity-driven and proven methods of Handle Objections empower sales teams in any organization. Book Your Call with Learn2 With many options for giving your leaders more than lectures, Learn2 has a passion for immersive, one-of-a-kind workshops focused on producing real results. For over 30 years, our clients have achieved growth of over $750 billion in multiple companies. Get in touch with Learn2 today to chat about your leadership’s needs. Our team is ready to help you grow your leaders and your business with our Naturally series.

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