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Handle Resistance (to change...)

Are you encountering resistance from leaders or within your team? This essential development program focuses on how to deal with resistance positively. Your leaders learn to build relationships WHILE handling the resistance.

Practice makes permanent. Leaders practice open and honest dialogue in order to strengthen relationships while increasing the speed in which change is adopted.

Resistance grows in an environment where concerns are left unacknowledged; leading to resentment and self-imposed roadblocks on productivity, progress, motivation, and sales.

Working together through a series of fun and engaging activities, participants learn to view resistance as an opportunity for growth, and that that by asking the right questions and listening actively, change can become more widely accepted and quickly implemented.

Handle Resistance (to change…)
You'll get results:
  • Forum to engage leaders in the behaviors required to successfully implement strategy and create results.
  • Interrupt the destructive pattern of allowing and engaging in Reasons-based conversations.
  • Identify the reasons and resistance that each leader handles most frequently. What this means – you’ll understand better where the issues are in your leaders, teams, and internal work flow. This helps us determine what future sessions would optimize work, change projects and teams.
  • Crack the Code – your leaders apply practical tools to end the ACTUAL resistance they get from their team mates and customers. Everyone learns together and from each other.
  • Leadership alignment – We call it the All for One and One Approach for All outcome. Your leaders talk about the importance of interrupting Reasons-based conversations immediately because they spread. Be aware – Executives you will also get your resistance handled as leaders become more adept and focusing on the critical path to Results!
  • Leadership Job Aid Created – all reasons and resistance get handled effectively by acknowledging the person and immediately redirecting to a Results-based conversation. Every reason and resistance the teams literally work through how to respond. The best solutions get captured and curated for the current leaders and any new leaders who join your team.
  • The Bonus Outcome we rarely talk about is the Trojan Horse Effect. By your leaders learning how to handle the resistance of others… they actually learn how to handle their own resistance to change. They naturally become more results-focused and find reasons-based conversations pointless.

Check our other programs!

Handle Resistance (to change...) has been chosen by:
Johnson & Johnson  Deloitte  Arla  Rogers  Ryerson University  Cancer Society  MediSystem  Chiropractic Association 
Awards and Recognition


of participants would recommend this program to a friend or colleague.

Some of our amazing clients say:

Cheryl Fry

Sr. Manager, People and Development - Media Sales & Marketing, CBC Television

Learn2 is our primary partner for learning and development. Their programs always hit the mark, and deliver a high return on investment. We have no doubt that Learn2’s contribution has helped us build employee engagement, and has consequently improved our service to clients and our business performance

Noel Woodsford

Licensed Public Accountant, Deloitte

The objectives Deloitte set for Learn2 at our Leadership Development Forum were far exceeded thanks to the energy, enthusiasm and the insights on team behavior relayed by the Learn2 Instructors to this senior management audience.

Frequently Asked Questions about Handle Resistance (to change...)

What is the point of Handle Resistance?
You want to engage others in a way that builds the relationship. Rather than giving in or giving up - you want your leaders to face resistance with leadership skill. So this simple process changes your leaders' approach. Instead of convincing, leaders learn to acknowledge others' perspectives and to use forwarding questions to return to your result.
How long does Handle Resistance (to change) program last?
As little as 1 hour as a live coaching keynote to multiple days. Our intro modules are normally 3 hours. For change projects or leadership elevation or results acceleration projects, the focus is the creation of your leaders'/teams' job aid. The job aid takes the most difficult situations and your team solves them. We capture the best practice response. Also many smart leaders choose to pair more of Learn2’s 20+ days of communications modules which they mix and match. Job aids are created in as little as 1 day.
How many can participate in the Handle Resistance program at a time?
We’ve run live coaching through resistance at conference for over 1000 people. Several of the foundation exercises can be done inside the full room. The practice makes permanent so clients focus on the most-common and most-challenging resistance. This training works for over 1000 participants regularly for real estate conferences. Clients choose Learn2 communication skills programs because they can add additional coaches which allows you to add more participants and process more resistance. All participants get to engage and can participate to receive/create the same learning at the same time.
What kind fo space do I need for Handle Resistance?
We tailor to the available space and location. Sometimes bigger rooms are better to allow for more practice. Avoid boardrooms– as the table dominates the room and allows very little interaction and flexibility.
Can Handle Resistance Program accommodate Those with disabilities?
Yes. Learn2 achieved results with the Special Olympians, the Deaf Blind Coalition and Paraplegic Association.