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Retail Skills Development Blog

Top 5 Customer Retention Strategies by Learn2


Most businesses today spend a lot of money on advertising because they want to attract new customers. However, it is important to remember that retaining your existing customers is a-lot less expensive than attracting new ones. There are several things that you can do...

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Demystifying How to Measure the ROI of Leadership Development Programs 

Measuring the ROI of leadership development programs can seem daunting, yet it’s essential for ensuring these initiatives deliver tangible benefits to your organization. The stakes are high, and understanding the true impact of your investment is more critical than ever. To demystify this process, we turn to the Kirkpatrick Model, a globally recognized framework for […]

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Measuring ROI of Leadership Development Programs: A Critical Strategy for Organizational Success

In today’s competitive business environment, effective leadership is essential. Leadership development (LD) programs are vital for cultivating the skills needed to drive organizations forward. For senior leaders, the pressing question is: What is the return on investment (ROI) of these programs? Benefits of Measuring ROI Latest Research on ROI and Leadership Development Recent studies underscore […]

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Empowering Diversity: Building Inclusive Workplaces

As Pride Month unfolds, workplaces around the globe are filled with immense pride and excitement. This month, we honor and celebrate the rich diversity, vibrant cultures, and unwavering resilience of the LGBTQ+ community. Beyond the celebrations, Pride Month presents a unique opportunity to reflect on how embracing diversity can elevate the workplace in transformative ways. […]

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Relax to Excel: Leveraging Leisure for Personal and Professional Growth

As we dust off the remnants of the Victoria Day fireworks, it’s clear that summer is knocking at our door—a season synonymous not just with ice creams and suntans but also with a golden opportunity for personal reinvention. Often seen merely as a pause from the daily grind, leisure is actually a powerful catalyst for […]

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Navigating the Future of Work: How Strategic L&D Cultivates Tomorrow’s Adaptive Leaders

In just 5 years from now, the youngest Baby Boomer generation will reach full retirement age. Concurrently, GenZ is reshaping workplace norms with their markedly shorter tenure, averaging just over two years per job.  This results in shrinkage of both talent pool and knowledge shift. This demands a proactive and strategic response from every Talent […]

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“Do or Do Not: There is No Try” – Embracing Full Commitment in Leadership

Ever faced a business challenge so daunting, your first thought was to RSVP ‘no’ and binge-watch something less terrifying—like anything other than your task list? Welcome to the club. But here’s a little nudge from our green guru, Master Yoda: “Do or do not. There is no try.” In leadership, this isn’t just about flipping […]

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Prioritizing Mental Health in the Workplace: A Necessity, Not a Luxury

In today’s fast-paced and often high-pressure work environments, mental health has emerged from the shadows to become a central concern in workplace management and culture. The importance of mental health in the workplace cannot be overstated. Addressing mental health not only supports individual employees but also contributes significantly to the overall health of an organization. […]

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Bridging the Gender Pay Gap: Embracing Skill-Based Training and DEIB for a Better Workplace 

In today’s dynamic and ever-evolving society, we have made significant strides towards gender equality. We have witnessed groundbreaking advancements in women’s rights, increasing female representation in leadership roles, and a growing awareness of the need for diversity and inclusiveness. However, despite these commendable milestones, there remains an undeniable disparity in pay between genders—a persistent issue […]

The stern of the Endurance with the name and emblematic polestar. (Photo: Falklands Maritime Heritage Trust and National Geographic)

A Century in Ice: Shackleton’s Endurance Prevails

In the annals of exploration and leadership, few stories are as captivating and inspiring as that of Sir Ernest Shackleton. Over a hundred years ago, Shackleton embarked on a legendary Antarctic expedition aboard the Endurance that would echo through the ages. While the Endurance was lost to the icy clutches of the Weddell Sea in […]

Fostering a Culture of Kindness: Random Acts of Kindness in the Workplace

Fostering a culture of kindness in the workplace can have a profound impact on employee morale, productivity, and overall well-being. Random acts of kindness, both big and small, can create a supportive and inclusive environment where employees feel valued, respected, and appreciated. 6 Practical Workplace Kindness Initiatives: Random acts of kindness have the power to […]

How to increase employee happiness

How to Increase Employee Happiness

As a business owner or organization, the more effort you sink into making sure you have a happy team, the more efficient and productive your workplace becomes. However, slight missteps in how team member morale is supported can generate larger problems. Here is a look at how to increase employee happiness with simple strategies that […]

A boss using annoying workplace phrases with employees

Annoying Workplace Phrases to Avoid

Ever felt annoyed by cliché, overly used corporate lingo and phrases? It turns out that a lot of individuals and team members are feeling the same. Good communication in a workplace means everything, but the key to good communication may mean letting go of unappealing business jargon. In a recent poll conducted by Slack, 63 […]

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