Coaching Retail Store Sales Performance
Often store managers struggle to improve sales performance on a daily basis and maintain retail sales associates performance at peak levels. Store managers question whether sales associates are making quality, as well as quantity sales, all the while offering impressive customer service. Coaching improves 84% of individuals’ performance, targets and goals.
Knowing how and when to coach so that sales associates are passionate and motivated to sell is the key.
Key Performance Indicators (KPI’s) help store managers understand what and when to coach, to improve the performance of every retail sales associate. Knowing where each associate stands, where you want the store to be, and setting challenging yet achievable targets keeps all your sales associates moving in the same successful direction.
How Coaching Retail Store Sales Performance Program Works
This customized coaching training program includes a detailed analysis of the retail store manager’s current KPIs and relevant store benchmarks. Highly-engaging, interactive coaching activities give retail store managers the tools and techniques to improve their associates sale performance immediately and maintain that performance in the long term.
“Most people use statistics the way a drunkard uses a lamp post, more for support than illumination.” – Mark Twain
You'll get results:
- Coach sales associates using a simple process guaranteed to improve sales performance
- Use Key Performance Indicators to increase sales and reduce shrink
- Use current performance to set challenging, yet achievable goals
- Use scorecards to track and monitor every retail sales associate
- Increase retail store sales using a retail store scorecard
Some of our amazing clients say:
, Canadian Tire
Interactive & fun. Enabled us to explore a different role & perspective from current role. Allowed us opportunity to collaborate & work together.
, Athletes World
The excercise was engaging, fun and easy to learn from.
, Addition Elle
Positive change attitude will change anything!