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Behavioral Interviewing Programs

US managers waste an average of 34 days per year dealing with under-performance. Senior executives claim they spend seven weeks a year — or over an hour per day — managing badly performing employees. More worrying still, US employees admit that 68% of the mistakes they make never come to their managers’ attention.

Have you gone through the painstaking recruiting and interviewing process only to have to do it all over again because the staff hired weren’t up to the challenge?  Experts estimate that it costs twice an employee’s salary to find and train a replacement not to mention how a departure can damage morale among remaining employees. Interviewing is the first step to ensuring that you have the right person the first time.

In retail, employee turnover is typically high so interviewing is an on-going process

How our Behavioral Interview Program Works

As a retail store manager you build an effective store team by making the right hiring decisions. Mastering the behavioral interview technique will prove to be a worthwhile investment because it is a proven system of effectively selecting the most qualified, motivated candidates who will bring better value, and increased sales, to you and your store.

The power of our behavioral interviewing session lies in an understanding of the shift from the subjective, traditional approach to a more objective, structured method assisting the store manager to effectively evaluate the skills and competencies needed for the job.

“You’re only as good as the people you hire” – Ray Kroc, Founder of McDonalds

Behavioral Interviewing Programs
You'll get results:
  • Review the competencies needed using your own company job profiles
  • Quickly screen applications and resumes
  • Prepare the behavioral interview questions
  • Assess the candidates using an objective score sheet
  • Make the right offer to the right candidate

Check our other programs!

Some of our amazing clients say:

Serene Hazineh

Regional Accountant, ReMax

Very insightful and learned techniques that can be applied in all aspects of life.

Angela Melanson

, Wind Mobile

I had a very interesting and enjoyable day and I learned so much!

Sandra A. Pakosh

, Compaq Canada Inc

Excellent learning tool and experience – both individually and at a team level.

Frequently Asked Questions about Behavioral Interviewing Programs

How long does a Behavioral Interview program take?
Modules lasts as little as 2-3 hours. The full program is 1 day. Learn2 designs all training programs to be modular so most can fit your timeframe or expand with additional learning and application.
How many can participate in a Behavioral Interview Program at a time?
Our Behavioral Interview programs can accommodate small and large groups, we can expand by adding additional coaches which allows you to add more participants. All participants engage and can participate and receive the same learning at the same time.
Some of the Behavioral Interview activities seem, well… wildly different! Are you sure my participants won’t think they are silly?
Store managers, district managers, and executives say no. Different styles of activities and challenges guarantee engagement from different participants so we vary the activities for full engagement.
What kind of space do we need for a Behavioral Interview programs?
We tailor to the available space and location. Sometimes bigger rooms are better to allow more room for exercises and practice coaching. Avoid boardrooms – as the table dominates the room and allows very little interaction and flexibility.
Can Behavioral Interview activities accommodate those with disabilities?
Yes, and accommodation is easily identified as Learn2 training programs achieve results with the Special Olympians, the Deaf Blind Coalition and Paraplegic Association.
How much do Behavioral Interview programs cost?
Investments vary, based on the number of participants and length. Some clients are shy about sharing their budget, but we will work within your budget to provide you with a program that will meet your needs. A smaller budget may mean there are fewer bells and whistles, but you can still get a big bang for your buck!