Behavioral Interviewing Programs
US managers waste an average of 34 days per year dealing with under-performance. Senior executives claim they spend seven weeks a year — or over an hour per day — managing badly performing employees. More worrying still, US employees admit that 68% of the mistakes they make never come to their managers’ attention.
Have you gone through the painstaking recruiting and interviewing process only to have to do it all over again because the staff hired weren’t up to the challenge? Experts estimate that it costs twice an employee’s salary to find and train a replacement not to mention how a departure can damage morale among remaining employees. Interviewing is the first step to ensuring that you have the right person the first time.
In retail, employee turnover is typically high so interviewing is an on-going process
How our Behavioral Interview Program Works
As a retail store manager you build an effective store team by making the right hiring decisions. Mastering the behavioral interview technique will prove to be a worthwhile investment because it is a proven system of effectively selecting the most qualified, motivated candidates who will bring better value, and increased sales, to you and your store.
The power of our behavioral interviewing session lies in an understanding of the shift from the subjective, traditional approach to a more objective, structured method assisting the store manager to effectively evaluate the skills and competencies needed for the job.
“You’re only as good as the people you hire” – Ray Kroc, Founder of McDonalds
You'll get results:
- Review the competencies needed using your own company job profiles
- Quickly screen applications and resumes
- Prepare the behavioral interview questions
- Assess the candidates using an objective score sheet
- Make the right offer to the right candidate
Some of our amazing clients say:
Regional Accountant, ReMax
Very insightful and learned techniques that can be applied in all aspects of life.
, Wind Mobile
I had a very interesting and enjoyable day and I learned so much!
Sandra A. Pakosh
, Compaq Canada Inc
Excellent learning tool and experience – both individually and at a team level.