Jul 4, 2017 | Blog, Communication Skills, Featured, Leadership Development
What makes one company more successful than another? Better products, services, strategies, or technologies? While all of these contribute to superior performance, all of them can also be copied over time. The one thing that creates sustainable competitive advantage –...
Oct 3, 2016 | Blog, Communication Skills
This series on Peer Coaching is designed to help you elevate your own performance and your team’s performance. First though, it starts with you. Are you ready to dive in? Are you ready to be vulnerable and trust? Assess your individual readiness to participate. The...
Sep 29, 2016 | Blog, Communication Skills
In the last blog, we talked about the what and the why of peer coaching. Here we focus on the HOW. How do you find success with peer coaching? Here is our top 10 list. 1. Choose a location that is quiet, private, convenient, and free from distractions. Switch off...
Sep 27, 2016 | Blog, Communication Skills, Employee Engagement & Retention
Your development budgets are being cut, your teams are lean and stretched, and you want your organization to stand out from the competition. And while a better product or service is a good start, the real differentiator comes from your people. That’s where your...
Jul 11, 2016 | Blog, Communication Skills
Follow Alex Robichaud as he navigates entering the workforce as a new graduate. Can you relate to Alex? We’ve all been there, learning as we go. Navigating something new doesn’t have to be big and intimidating, whether it is starting a new job with a confusing...
Jul 5, 2016 | Communication Skills, Employee Engagement & Retention, Featured, Leadership Development, News and Highlights, Retail Training, Sales Skills, Team Building
A “Yes, and…” circle engages everyone on your team in an any-idea-goes conversation that avoids criticizing or critiquing ideas. Everyone says “Yes, and…” to layer and build upon every idea to make a better and better thought. Different types of “Yes, and…” circles...
May 26, 2016 | Blog, Communication Skills
Top 5 Communication Skills 1. Listen more than you speak 2. Ask Questions 3. Understand Why 4. Meet in Person 5. Build Rapport
Dec 30, 2015 | Blog, Communication Skills
Are your teams burned out or are you? Are you feeling like you are always fighting fires or dealing with team or client conflict? Constant conflict drains our energy and sabotages our efforts. In any relationship there is a big difference between being assertive to...
Aug 19, 2015 | Blog, Communication Skills, Leadership Development, Team Building
A company’s culture is the shared values, beliefs and behaviors that determine how people do things in an organization. A team’s culture, while aligned with the larger organization culture, can often look very different across the organization, and pocket cultures may...
